HEALTH MEASUREMENTS

​Dear Guests,

At CRETAN DAILY CRUISES (Chania) and at CHRISSI DAILY CRUISES (Lasithi), we are entirely focused on the experience of our guests and our priority is the health and safety of all our guests and employees. To this direction, we would like to inform you that we have taken all the necessary additional measures to prevent the spread of COVID-19 and we follow the official instructions issued by the World Health Organization in consultation with the Ministry of Health of Greece.

All our office staff, our crew and our partners have received specific prevention guidelines, as well as guidelines on the actions which they are required to follow should symptoms of illness occur.

Our vessels’ crew are duly trained on health and hygiene issues and have received all specialized guidance by the Authorities on the necessary precautionary measures against Covid-19; at the same time, they have been fully instructed on how to handle any suspected case on board, in cooperation with the Authorities.

Our vessels are furnished with the appropriate equipment (masks, gloves, special kits); special places have been made available on each vessel, in order to isolate any individual incident, ensuring the safety of passengers and crew.

All our vessels are equipped with antiseptic solution for the personal hygiene of passengers and crew.

Cleaning and purification of the air conditioning units, our vessels and of our building premises have been intensified and our staff have been trained to regularly disinfect all areas, with the use of the indicated by the Authorities products.

During voyage, our crew members make frequent announcements and recommendations for maintaining the necessary distances among passengers during their stay in internal or external areas of the vessels and to prevent overcrowding during their disembarkation from the vessel.

We have duly instructed our employees to abstain from in-person meetings or unnecessary transportations and we have communicated to all our employees, at sea and ashore, the need not only for social responsibility, a top priority for us since years, but also for personal responsibility.

All of us in CRETAN DAILY CRUISES and CHRISSI DAILY CRUISES, each one personally, assure you that we will do our utmost to ensure your safety, our safety, the safety of our families and of our society as a whole.

We kindly ask you for your understanding, your cooperation, and your compliance with the guidelines of the Greek State and of the Authorities, in order, without hindrances, to enjoy our magnificent excursions. 

WE PROTECT OURSELVES AND OTHERS FROM CORONA VIRUS

WE STAY RESPONSIBLE !

Passengers shall not travel if they have symptoms of COVID-19 infection (cough, runny nose, fever, sore throat, shortness of breath and other respiratory symptoms) or have had contact with a COVID-19 patient within 14 days prior to the trip.

1. BEFORE AND DURING THE BOARDING OF THE SHIP

Passengers must comply with the following control measures during boarding:

  • Social Distancing
    A minimum distance of 1.5 meters between passengers (and simultaneous use of a mask) should be observed. 
    The ship's crew will oversee the boarding process and scrutinize the respect of the foreseen distances.
  • Completing the "Pre-boarding" form and submit it to the ship's Chief Purser along with their ticket, when boarding, prior to the ship's departure.

2. DURING THE TRIP

Passengers must necessarily comply with the following precautionary measures during the trip:

  • We keep wearing our mask  in indoor areas of the ship. We make sure that the mouth and nose are covered, we do not touch the mask while wearing it, we dispose off  the mask immediately into a trash bin after use and we wash our hands.
  • We cover our coughing or sneezing with the inside of the elbow or with a paper towel which we dispose off immediately into a trash bin.
  • We wash our hands regularly and thoroughly with soap and water or an alcoholic solution and avoid contact of the hands with the face (eyes, nose, mouth).
  • The use of gloves does not replace hand washing.
  • We keep safety distances from other passengers around us (> 1.5 meters).
  • We avoid crowded spaces.
  • We avoid contact with people who have symptoms of a respiratory infection.
  • It is recommended that passengers arrive at the port of departure on time to facilitate the check-in process before boarding.
  • In case passengers experience respiratory symptoms during the trip, they must report it immediately to the ship's crew.
  • If passengers develop respiratory symptoms after the trip, they should seek medical help immediately and inform their doctor about the history of the trip.

3. DENIAL OF BOARDING

Based on the above, if the crew members who carry out the control measures during the boarding assess that:

i.  The passenger has symptoms which indicate a COVID-19 infection or 
ii.  The passengers’ answers on the "Pre-boarding" form before boarding indicate that there has been contact with a person with COVID-19 infection or 
iii.  The passenger refuses to use a mask on the ship.

the passenger will be denied boarding the ship and the applicable provisions for the use of tickets at a later date or for their cancellation will apply.

Pre-boarding Information Form

As part of the COVID-19 guidelines announced by the Greek Authorities for the prevention of the new coronavirus transmission and spread, all passengers must complete the “Pre- boarding health declaration questionnaire” form and submit it along with their ticket, when boarding, prior to the vessel's departure.